Customer Testimonials
My car was picked up and a loaner was dropped off. The service was smooth and the car was returned in a timely manner.
**Excellent attention and service, perfectly well located. I can recommend the maintenance and service to anyone who needs to have their car serviced.**
Braman at Okeechobee always does incredibly well for me and my family. I wouldn’t go anywhere else and would ONLY deal with Nicole , who just sold my wife and me 2 new Bimmers
I loved the service, very attentive, super organized everything, from the moment you arrive they greet you with kindness and cordiality and they quickly call you and do the paperwork for the service, first class attention, the place is clean and beautiful, I loved it, I recommend it and I will always be a client.
The service was friendly and efficient. They also sent helpful videos about the service. Thanks.
Exelente servicio al cliente , me dieron un carro para que fuera a trabajar en los dias que el carro estaria en el dealer . Exelente servicio
It had great options and the service was very efficient. I like the process and the post sell service too
Every time I go to Braman BMW in Miami, I feel like I get the star treatment. Nasser, one of their service advisor's, is exceptionally professional and he always takes care of me and my cars needs. I love the service that I receive at Braman BMW and I always look forward to bringing my car in because I know that Nasser and the team there will always take good care of me and my vehicle.
The salesman Abelardo was great, pleasing and self explanatory, also Sustin in finance was very good. I would keep going for my car there and trying to get both to help mei hope in the future it stays the same. Will always recommend you guys. Thank you for everything.
Nicole was amazing she made my experience 10 times better she’s nice and kind she cares about who’s she helping very mindful and awesome highly recommend!
The engagement and service were great. They were very helpful in helping us pick the right car for us.
If you are in the market for a new BMW or any other brands that Braman Motors carry you should go see Juan Da Costa, from the moment me and my wife walked in, he treated us like two people and not just a sale. We were in the market for a new BMW but this particular one was a special order. He was patient with us as we helped us build the car at the show room. My wife wanted the car to be delivered on a very sentimental day. We were very adamant to Juan how important it ...
The salespeople that took care of us were terrific. They took the time to find us the right car and provided excellent service.
Thanks to Livan for helping us with the great deal. Beautiful car my daugther loves it.
Great customer service, great atmosphere. Mario Di Bernardo is great, he can help you find the perfect car for you!
Great consultation and great deal with Mario Di Bernardo
Great and efficient service. Pleasant and very service oriented. Easy and always a pleasure. Thank you
Jay was the best and very helpful with the maintenance of my car. He made it a great experience.
I wasn't going to buy a car...just looking! But Gigi made it easy. She was a joy to buy from. Braman West Palm is a pleasure to deal with. This was not my first car with them and won't be my last! Kudos to the Braman team!
Gigi is a great person to work with. Informative, knowledgeable but not pushy and in your face. Respected that we were going to the Mercedes dealership to compare. BMW dealership outshined the other by 100%. Love the new car, will definitely go back to purchase again!
Great customer service from Holi. If it wasn’t for the customer service I would have changed dealers.
(Translated by Google) Roberto Blanco, thank you so much for making my dream of buying a new car come true, and to Austin for being our star financier. (Original) Roberto Blanco muchas gracias por hacer mi Sueño realidad de compra un nuevo auto y a Austin por ser nuestro financista estrella
EXCELLENT. They do a good job. They are very professional. I recommend them. I am satisfied. Thanks.
Would not recommend at ALL. They made me feel like I didn’t matter and were extremely rude throughout the entire process. Never got a thank you or a smile.
Every time I visit the service center I feel appreciated as a customer and they find a solution to my situation
Purchased a vehicle from Braman Genesis. Ana Rojas was the best salesperson I’ve ever had. She was excellent and very thoughtful!! If you are considering a Genesis please go see Ana!!!
(Translated by Google) We bought a Hyundai Tucson. The salesman was Hugo Montero, who provided excellent service and was extremely professional. We're extremely happy with the purchase. (Original) Compramos un Hyundai Tucson. El vendedor fue Hugo Montero, súper buen trato y un gran profesional, contentÃsimos con la compra.
The entire team at Braman BMW is excellent and efficient. It’s first class service at its best. The level of attention is like no other.
(Translated by Google) Excellent service from Michael Huet, I recommend him!!! (Original) Excelente servicio de Michael huet lo recomiendo!!!
Fast and great service always responsive, my needs are always met and service is world class
(Translated by Google) My husband and I are very grateful to Mr. Hugo, who gladly and courteously helped and guided us through the purchase of the car. We are satisfied with his work and recommend him 100%. (Original) Mi esposo y yo estamos muy agradecidos con el señor Hugo, quien con mucho gusto y cortesÃa nos ayudóy orientó para poder adquirir el auto. Estamos satisfechos con su gestión y lo recomendamos 100%
Jesus at Branan BMW so amazing He made everything so easy and professional Great experience
Everything was awesome the experience was like none other I will be back for sure
Service advisor was extremely helpful everyone as always super nice and fast . Rental service was also fast and good
The services provided are very professional, convenient, and transparent. Their technician sends a diagnostic video that explains the assessment of the vehicle, and you have the option to approve or decline the recommendations online. The webpage is easy to navigate and includes detailed explanations for each service recommendation, making the process much simpler. Additionally, their advisor, Ben Ferrer, is caring and diligent, keeping you informed and clearly explaining everything. Lastly, the loaner options add to the convenience for customers. Overall, it was a great experience!
Very convenient, car was picked up at my work and delivered back at the same place some hours later.
My experience was hassle free. I dropped off my BMW for service, in and out.
Great customer service, the team is polite, personalized attention, courtesy, impecable personnel and very nice facilities
Braman have everything: professional attention, knowledge, quickness, speed quality, always VIP, thanks.
Service made and was delivered with flays in the reading systems controlling oil pressure of the tires and others to mention few . How can I trust service made with alarms showing when turning on the engine . Turn it of and then back on and this vanishing for it back on again. What should I trust???
(Translated by Google) I was treated by Everlyne. Everything was excellent. (Original) Fui atendido por Everlyne. Todo excelente.
Great people great you go there and they take care of you fast and friendly and my service man Andrey is great
Outstanding Body Shop - My vehicle looks, feels, and acts like new… like nothing ever happened. Between getting the estimate and insurance approval, took a few weeks. By the time body shop started working on it, all the necessary parts had already been received. It was just a matter of time, and patience, for my X5 to be ready. Kudos to Erick Limatuj and the body shop team for your stellar job. Strongly recommend that if you have a new (or relatively new vehicle), let the agency’s body shop work on your car, especially Braman’s. it guarantees your ...
Very professional, communication was great, and I got the car I wanted, staff wa great as well
I am having a really good experience with the service center as they’re helping with my warranty coverage and making sure they help me every step of the way with my issues. Holli is great service advisor. I recommend her!
Braman has become my preferred Service Center. Nasser is a great Service Advisor and the Service Manager, Gus, was very helpful.
Excellent customer service. Very responsive and communicative during the entire process. Wouldn’t go anywhere else
Great service specially from Jomar as always. However, the delivery of the car was delayed for almost 1 hour.
Mariana Caldera is the best sales person at Braman BMW. Mariana is honest, very professional and attentive to the needs of the buyer. I have bought two cars from her in the past 4 four months, this is how she able to give great deals to the buyer. 10 stars for her if there were available.
Mejor servicio que e recibido en Miami, tanto de la vendedora como el personal de servicio
As always the experience at Braman is top notch. Ben Ferrer, the service advisor was also very helpful and was able to get my issue resolved quickly. The best part is they send you a video of the technician going over your car and providing details on the spot. Amazing service!
Outstanding Body Shop - My vehicle looks, feels, and acts like new… like nothing ever happened. Between getting the estimate and insurance approval, took a few weeks. By the time body shop started working on it, all the necessary parts had already been received. It was just a matter of time, and patience, for my X5 to be ready. Kudos to Erick Limatuj and the body shop team for your stellar job. Strongly recommend that if you have a new (or relatively new vehicle), let the agency’s body shop work on your car, especially Braman’s. it guarantees your ...
Always an exceptional experience!!! From vehicle drop off, to Bismarck Guerrero’s personal touch and attention, to loaner service…all of it, an overall smooth and pleasant process. Congrats BMW Braman Miami, what a great team!
Always feel like I’m getting fleeced. They recommend unnecessary repairs and incorrectly diagnose. They also charge way more than other bmw dealerships and the pricing is always changing.
Very friendly service. My advisor, Jomar, is great. Very responsive and helpful. The team did a great job on the car and took care of me. Would definitely recommend.
I took my car for a recall to fix something and Lester service was great and on top of that so got a present
Very thorough. First class service. I appreciate the loaner. Great warranty coverage. I would recommend.
Excellent service and quality personnel makes you feel comfortable and trust in the quality of the work.
Andrey is truly the best advisor! I wouldn’t go to anyone else. He is always respectful, helpful, and a pleasure to work with.
Maruf was fantastic and expedited my service. It was an awesome experience. The work was completed in short time frame
Excellent service, as always Sergio provides excellent service to my husband and now myself. Thank you for your attention and amazing customer service.
Dear Guillermo Naranjo; I just wanted to take a moment to sincerely thank you for your exceptional service at Braman Miami. In just two days, you found the perfect car that matched all my preferences-and, of course, it had to be my favorite brand, Mini Cooper! Your patience, dedication, and thorough explanation of my new purchase made the entire experience seamless and enjoyable. I truly appreciate your professionalism and outstanding customer service. Thank you again for making this such a great experience!
Rosemary was a terrific sales person. Very professional, knowledgeable, efficient, and excellent on follow-through. A pleasure to work with.
Great experience leasing a car from Braman. Talk to Andro he’s an honest person that values your time. I highly recommend him.
Great service at service. Thanks Maruf and Braman Miami always 100%. Very happy with the service
Always a joy to go there, friendly staff, perfect 5* service, excellent sales team. My 2nd BMW from Braman!
Thanks Braman Team for another good experience buying a car with you. This is the number 4 and this was a very good experience with It Everlayn’s support and guidance. She definitely made the difference this time. Thanks Eve!!!
Never purchased a vehicle before in a different state. Braman made the experience. Effortless as possible thanks to Anna my sales agent. And the great financial department what a great team down at Braman Genesis
We had such a great experience working with Nicole and the team at Braman. I was dreading the whole car buying process but to my surprise Nicole made it quick and easy and followed through on everything she promised. Highly recommend Nicole and Braman BMW.
I purchase my pre-owned BMW at another dealer. However, I had a number of service lights come on at once on a Saturday and the dealer didn't call me back, so I called Braman and they got me right in, provided me with a loaner BMW (beautiful car), and replaced the tire speed sensors quickly. I returned for a front-brake replacement and during the inspection (video), an oil leak was found. Again, I was provided with a loaner and my car was quickly serviced. The first visit I was helped by Nasser, who is great to work with! I ...
Outstanding experience at Rolls Royce Motor Cars . Thank you Ishmail Merritt for all your knowledge and patience in helping us decide on the perfect Ghost Black Badge . You were a delight to work with ! See you on our next purchase 😉.
The dealership was classy, comfortable, no pressure, attentive, and outstanding service. I was referred to Ishmail Merritt who was polished, professional, and knowledgeable. He was a pleasure to deal with.
Braman is an easy dealership to work with both in buying a car or having it serviced. I highly recommend!
These guys rock! Ali Soloman was my sales person on a high end Mercedes and he handled the entire transaction with great professionalism. Everything from vehicle selection to taking the vehicle for an inspection, to handling vehicle transport to Utah, and follow up with reimbursement's. Everything was handled very well. Thank you Ali! You deserve a raise, ha
Guillermo was an excellent salesperson. He found the perfect GV80 for me.
This is my second vehicle lease from Braham Genesis Miami -both through Danny in the past 13 months. He is extremely knowledgeable and was attentive and accommodating to our needs. During both wonderful experiences, Danny dropped off our new vehicles to my home and picked up the ones that we traded in. It was effortless on our part. I would highly recommend your next purchase / lease to be with Braham Miami.
Our Braman experience was amazing! We drove from Jacksonville down to Jupiter work with Ali and his team! Great experience and we will be back!
I visited Braman BMW in search of a new car upgrade, and Emmanuel Moya was incredibly helpful throughout the entire process. He showed me various car options until we settled on the stunning 330i. Thanks to his expertise, I was able to take the car home. I highly recommend making an appointment with him; he was both professional and well-informed.
Quick in and out, clear explanation, the loaner was appreciated, thanks for the car wash!
I just leased a GV60 with Louis Fell. He was fantastic, he found me exactly the deal I wanted and the over all service was absolutely top notch. Highly recommended. Louis is also a real nice guy.... which means a lot!
They deliver the best customer experience in sales, finance, and service departments. I live in west Broward and I bought my car there. I don’t take my car or service to no other BMW dealership but this one, because of the exceptional service I consistently receive. I recommend them to everyone who appreciates a good service experience. Plus they have great inventory of exotic BMWs which is a plus!
Ivan was great he took great care of me
Excellent service, customer really taken care
Swapped my car last Saturday at Braman Miami. Process went smoothly and took about 2 hours overall, including a test drive. Salesman Mario Di Bernardo went above and beyond to get the deal done. Very professional and I highly recommend him. Management and finance were also very easy to work with. Thank you all.
I had an amazing experience purchasing my dream BMW, thanks to Michael Huet! From start to finish, he was incredibly attentive, patient, and knowledgeable. He took the time to answer all my questions and made sure I had all the information I needed to make the right decision. Michael’s professionalism and dedication to customer satisfaction made the entire process smooth and enjoyable. If you’re looking for a top-notch sales associate who truly cares, I highly recommend Michael. Thank you for making this such a great car-buying experience!
Great service by Maruf, highly recommend. Very attentive and proficient. Goes above and beyond to make sure all needs are met.
Great experience at Braman Bentley!!! Thank you Mark Ferrari!!!
(Translated by Google) Accurate, fast and fantastic customer service (Original) Precisos, rapido y una fantastica atencion al cliente
All around great! Service advisor was prompt and clear on the work needed. The service done was completed in a timely fashion. Ave was clean when it was delivered. Everyone was very courteous.
excelentt
Great love that location quick fast service in and out I will always bring my car to that location
