Braman Miami Customer Testimonials
Effi is the man
Gorgeous car happy as ever. I went in there and met with Carlos Santos and he helped me greatly. He was patient with me. He spent so much time with me and I was hesitant to make a deal and there was just a lot going on with me internally, but he helped me feel emotionally trusting and emotionally safe and also Raphael Giraldo was incredible and really worked with me and it’s just such a powerful and amazing team that you guys truly have over there even the Finance Manager, whose name is also Carlos just a phenomenal ... Read More Google - Jun 17, 2026
Awesome service, friendly and helpful environment, they were quick with repairs and answered all my questions
My experience was excellent with Mariuf he is always courteous and 100% thorough and always follows through with the best customer service.
He was very courteous, identified what we were looking for and made an offer that fit our budget. As I mentioned that I should get my car serviced while we were purchasing a vehicle for my daughter, he took it upon himself to drive my car to the service area and talk to my service advisor to set up the service for me. I thought that was a great service.
The dealership was clean and modern. I was very happy to see Louis at the dealership, as he helped me with my previous Palisade! He is incredibly knowledgeable, professional and knows how to work with his customers. I knew immediately this was going to be a great experience!
AKA Marie E. Smith. Late Sunday afternoon at 4:15pm ( Braman BMW WPB closes at 5pm on Sundays) my husband and I wanted to see their inventory of 2024 BMW X3's. Patagaye Royal was very helpful and professional in researching what we wanted, she pinpointed exactly what we wanted and explained the process of the purchase in an understandable way. Petagaye then showed us the X3 we were interested in, I drove it around the parking lot and afterwards she introduced us to Michael Serpone, Sales Manager, who was also very helpful in answering our questions. Since we were there at ... Read More Google - Jun 17, 2026
This dealership is awesome. Thank you Fred and Nicole for always making my car purchases seamless and such a great deal.
Fast efficient and always communicating details concerning your car that are important. Also, the facility is very clean a d the staff is friendly.
The did service of what you requested only was time it took made appointment 1pm left 5 pm
People were friendly. Dealership was clean and welcoming. John accommodating, clear, and overall was great!
I had a very good experience with this dealership. John Graner was knowledgeable about the features of PHEV, EV and Mild Hybrid so that understood what BMW had to offer. Past that he husked and worked with me to find the exact vehicle I wanted even though in some cases it existed in Michigan or South Carolina.
Always a pleasure working with Mohab. We’ve now leased several Genesis SUVs with him, and each experience has been seamless from start to finish. He is responsive, attentive, and consistently goes the extra mile to ensure every detail is taken care of. His professionalism and focus on building long-term relationships truly set him apart. (His knowledge of the vehicles is exceptional!) Competitive pricing, impeccable service, and an experience that keeps us coming back. Highly recommend.
Matthew was incredibly helpful during the purchase of my M3 Competition. I’m definitely going to buy from him again
I had a great experience since I first spoke on the phone with Vitaliy. The process was smooth and the service was top tier. I truly recommend this place and specially Vitaliy who made this happen.
(Translated by Google) So happy! My agent Dayan Ulloa and colleagues did everything necessary to make sure I got my car and they did! ☺️ I'm more than satisfied, thank you so much!!! (Original) Felizzzz, mi agente Dayan Ulloa y compañeros hicieron todo lo necesario para que yo saliera con mi carrito y así fue☺️quede más que complacida, muchas gracias!!!
I had a great experience, Orlando made the experience simple and seamless!
Professional and an all around pleasant experience. From my purchase experience and scheduled maintenance, the Staff is ready to assist to ensure all needs are satisfactory.
We had a fantastic experience at Braman Genesis. We live in Jupiter and shopped the GV70 all over South Florida and Orlando. Emmanuel was an exceptional salesman and we arrived at a great deal and gave us a fair trade in value. We drove all the way down from Jupiter and purchased the vehicle. The only negative is that we live too far away to have Braman service our GV70, but that is our issue, not Braman's. We highly recommend Braman Genesis and their salesman Emmanuel.
They took care of me free oil change in about 3 hours The waiting room is very pleasant cold water and coffee
Omar was friendly and helpful. He gave me different opinions until we found the best one for me.
I recently purchased a vehicle and wanted to recognize the outstanding service I received from the staff at the Braman Miami dealership. Jonathan, Nick and Juan were knowledgeable and professional. They made the entire experience smooth and enjoyable, and provided excellent customer service. I highly recommend this dealership.
Efficient and fast. Excellent service and communication, which clarified all my doubts and questions. Great customer support
Maruf is always professional and attentive. A pleasure to deal with He's great. Always takes care of me
I had an amazing experience here!! Cesar was amazing he did everything possible to get me the rate I wanted and they beat an offer from another dealership and I left with an amazing rate on my brand new Kona I’m so glad!! Mario was also amazing when it came to finishing everything these two were so amazing working together! Thank you Cesar and Mario!!
(Translated by Google) The best in all of Miami: sincerity, transparency, and speed. If you're looking for a Hyundai, definitely look for Yosmel and Yasmani. (Original) Los mejores de todo Miami , sinceridad, transparencia y rapidez si estás buscando Hyundai sin duda Busca a Yosmel y Yasmani
Made the buying easy and convenient. Accommodated a busy schedule and were proactive in many areas!
Outstanding service and quality care! Did great on keeping the cost for the oil change nominal cost.
Mariangela Perozo was amazing, she was very thorough and really took her time to allow us to explore our options until we were 100% certain. Javier Martinez was also amazing with the entire paperwork and let’s not forget about George the manager! Thank You BMW Team! You all rock! We got a new car!!!
Service Braman 😃 The best
maruf is the best. i go to this dealership for service and buy BMW's because of maruf
Bad. No customer support or follow up No responsive. Didn't repay my lease Would not recommend
Very professional. I traded my Ghost 2022 for a 2025 Maybach. Process was seamless Outstanding
Diagnosed the problem and fixed it in a reasonable time and returned a clean car to me.
This review is for Sean Rosado. He was an excellent advisor and took his time to explain what was going on with my car.
Nick Scheppa was my client services specialist and from my inquiry about a used Bentley to the purchase process he was exceptional. He constantly kept me abreast of new inventory over the course of several months, and never pressured me in to making a quick and/or rash decision. Once I made my purchase he very patiently and diligently indoctrinated me into the new technology. His demeanor, product knowledge, and professionalism are to be commended. He is a real asset to The Palm Beach Bentley team!
Mariangela was amazing explaining all details related with our purchase.
Steady on time consistent Juan does whatever he can to accommodate my needs Great man
I went because my car had 2 recalls - I was not charged - I was helped by Orlando and his manager Jose. They were both helpful and considerate beyond their regular duties. I want to give them 10 stars. Each.
(Translated by Google) Thank you Enrique for everything (Original) Gracias Enrique por todo
My husband and I drove from Jacksonville (4hrs) to pick up my new car, hoping we would be in and out as quickly as possible. Jamel was the salesman we dealt with, and he made the entire process so incredibly easy. He collected everything he needed from me before we got there. By the time we got to the dealership, the car was waiting out front, papers ready to be signed. We were in and out so fast and with such great people, it made the process so seamless. I would recommend everyone to this dealership. Jamel and Osiris had ... Read More Google - Jun 13, 2026
I am always concerned about the amount I am going to pay at Braman, but this time I was surprised and paid nothing.
had a great experience. salesperson Arian Arcia was very good & very customer-oriented. nothing was a problem, for everything they came up he had a solution. will buy my next BMW (my wife’s) from him.
Excellent service. 5 star review
Good no problems at all Service advisor professional and answered all my questions technicians good - no problem with work done on my car
Jomar has been my service advisor for many years and he is professionalism dedication is unparalleled. He is an asset to your organization.
Efficient! Courteous! Kind! Best and quickest service that I have ever had at a BMW dealership. This is now my service center.
Amazing! Justin has great communication and is very helpful. Jessica is great as well helping while Justin was out.
Always pleasant however always expensive Appt with the car and your service however will rethink to by a Hyundai due to the electrical issues I had
Very good service from Sean Rosado. Appreciate his work with me during the fix of my car
Braman is always ready to be of assistance whether it's something major or minor. It's where I buy or lease, and where I go for repairs too!
Excellent customer service from start to finish. The team was responsive, professional, and completed the service within a quick turnaround time. Very satisfied with the experience.
Very good concierge service… Sergio was quick to respond to all of my questions. Very greatful.
This is the only dealership that I trust with my car. My service advisor, Sergio Rivera, is literally so detailed every single time. He takes his time with his inspection and makes sure you are updated every step of the way. Again, Braman Miami is the only ones I trust, and Sergio!!
Very easy. I bought it online and they shipped it to me the next day from Miami to Tampa. Eddie and Armando were great. Edie still texts back if I need anything. Brian in the body shop is fantastic, too!
Great experience at this dealer, however the great experience was mainly thanks to Mariangela Perozo who guide us into the best choice! My car is beautiful and every step was fast and convenient ✨♥️
(Translated by Google) Excellent service from Yasmani Regueira; 100% recommended (Original) Muy buena atención de parte de Yasmani Regueira ; recomendado 100 %
i had a great experience getting my X5. Wallley was amazing from beginning to end. highly recommend
(Translated by Google) I want to thank Yasmani Regueira for the excellent service I received. He was always willing to help, with a friendly and professional attitude. He makes the car buying process much simpler and more transparent. It's clear he cares about his customers' satisfaction and finding the right vehicle. I would definitely recommend him to family and friends.
⭐️⭐️⭐️⭐️⭐️ “Exceptional service from start to finish.”
(Original)
Quiero agradecer el excelente servicio recibido de parte de Yasmani Regueira . Siempre dispuesto a ayudar, con una actitud amable y profesional. Hace que el proceso de comprar un auto sea mucho má... Read More Google - Jun 12, 2026
(Translated by Google) "I wholeheartedly recommend working with Yasmany Regueira. What I valued most about him was his honesty; he doesn't beat around the bush or use any underhanded tactics. The entire process was completely transparent; he showed me all the documentation without hiding anything and took the time to explain every point to me in detail. It's very reassuring to find such trustworthy professionals these days."
(Original)
"Recomiendo al 100% trabajar con Yasmany Regueira. Lo que más valoré de él fue su honestidad; no anda con rodeos ni tácticas extrañas. Todo el ... Read More Google - Jun 12, 2026
(Translated by Google) I want to express my sincere gratitude to the Hyundai dealership for the excellent experience I had purchasing my vehicle a month ago. In particular, I want to acknowledge sales agent Yasmani Regueira, who provided exceptional service from the very first moment, with professionalism, patience, and kindness.
Thanks to his help, I was able to get my 2026 Hyundai Tucson, and I couldn't be happier with my purchase. Without a doubt, it was the best service I've received in all of Miami. I highly recommend this dealership for its quality service and for making the entire ... Read More Google - Jun 12, 2026
I’ve been servicing my 2016 Veloster Turbo at Braman for years and have consistently had positive experiences. Kyle Bonny was professional, communicative, and easy to work with throughout my recent visit and process which took several days. The service was completed as promised, my questions were answered clearly, and I left feeling confident in the work performed. I appreciate the level of care and customer service provided by Kyle and the team.
Unacceptable after-sales service. Quick to sell, disaster after. Once the paper work is signed their customer care turns into a complete desaster. No communication, no follow up, and it's been a month and they havent cancel my previous lease
I had been using a different dealership for decades. When I didn’t receive a timely response from them (days), I called Robert Chae at BMW in West Palm Beach. They not only found me EXACTLY what I wanted, they gave me a lease payment To couldn’t refuse. I picked up my car the next day. I saved $60 on my payment compared to my previous dealership. That’s over $2300. AND… the car came with upgrade Sport Package, and Premium Package, upgraded tires…and so much more. My previous dealership offered me NOTHING EXTRA PLUS A BIGGER PAYMENT. Maybe because ... Read More Google - Jun 12, 2026
Fast, professional, reliable, my request was taken on time by braman team and youssef, thank you
I had been using a different dealership for decades. When I didn’t receive a timely response from them (days), I called Robert Chae at BMW in West Palm Beach. They not only found me EXACTLY what I wanted, they gave me a lease payment To couldn’t refuse. I picked up my car the next day. I saved $60 on my payment compared to my previous dealership. That’s over $2300. AND… the car came with upgrade Sport Package, and Premium Package, upgraded tires…and so much more. My previous dealership offered me NOTHING EXTRA PLUS A BIGGER PAYMENT. Maybe because ... Read More DealerRater - Jun 12, 2026
My service assistant, Rei, really made my experience a positive one. From areanging for the towing of my car, the choice of a loaner and attention to my service needs, it was a first class experience.
We had a fantastic experience with Ivan Rojas when I got my iX! He was kind, professional and worked with us to get a deal done that I was comfortable with. Recently I had a service issue with my car and I contacted him for guidance. Ivan went above and beyond with customer service for me. I’m very appreciative and recommend that if you’re shopping for a vehicle at Braman, ask for him. He takes care of you even after the deal is closed!
(Translated by Google) Excellent service. They provided me with a car while they diagnosed the problem with my vehicle. Unfortunately, they didn't have the part in stock and had to order it. (Original) Excelente servicio. Me proporcionaron un auto mientras hacían el diagnóstico de la falla de mi vehículo. Lamentablemente no tenían el repuesto en stock y tuvieron que pedirla.
(Translated by Google) Thank you Mariangela Perozo, I loved your service! 100% recommended (Original) Gracias Mariangela Perozo me encantó tu atención 100% recomiendada
My experience with Nasser was extremely disappointing. I felt that the information provided to me was not consistent throughout the process, and commitments that were communicated were ultimately not honored. This created frustration and undermined my confidence in the service I received. I expected greater transparency, accountability, and follow-through as a customer.
Goo serving
Thank you so much for assisting me with my warranty repair. Everything went smoothly. Orlando was nice, competent, and kept me informed every step of the way. Thank you!
Vitaliy was very helpful salesperson, and I was able to make an educated decision. I ended up finding a great vehicle for my needs and made the process very fast and stress free.
Kyle gave me really thorough and thoughtful service from start to finish. If there were any issues he handled them swiftly and went above and beyond. He was generous, kind and helpful at every turn.
Wonderful admesfeir and wonderful service
Very helpful and attentive Notice he was helping me as much as possible to help me with my vehicle
He is very nice and help me with my 2 cars ?? Nice, respect and professional
On time. Efficient Easy to work with Good location and hours Comfortable waiting room with coffee
Thank you Joe, Donna, Maria and the team at Braman PB!!!! Exceptional service and amazing hospitality!! Ease of transition during the process; very knowledgeable, friendly and great overall experience. Joe P is very professional and always go the extra mile to assist in all things needed. I’ve been going to Joe for many years and will send everyone to see him. Highly recommended.
Gente muy afable, amable, atentos, serviciales Translated: Very friendly, kind, attentive, helpful people Excelentes personas Translated: Excellent people
The staff is Very attractive and very personal to the customers. They get the job done in a manner which is very good. I recommend this company.
Jomar and the team is always very helpful and there reliable . They make sure you have no worries
Literally the most pleasant car shopping experience ever. Zero pressure, all educational and transparent communication.
Great service and great, attentive staff. Meet servicing process fast and easy. Alex was amazing
I like that they called me to confirm the appointment but I arrived earlier as per request and they made wait 4 hours just for a simple oil change.
Working with Braman Hyundai has been an outstanding experience and they are professional in every way that they do business
twice now, things have been stolen from my car. Once it was about $150 in cash from the little drawer to the left of the steering wheel, and the second time, it was a pair of $300 Bose Headphones. ick! Also, the X1 I bought CPO, was a lemon - have had 3 sets of repair issues over the last 3 years.
